Online Exam Proctoring with MonitorEDU
If you are enrolled in an online section of a course, some instructors may utilize MonitorEDU to proctor your online exams. Not all instructors will choose to use MonitorEDU, so it’s important for you to check with your instructor to be certain of the exam protocols for a course.
What is MonitorEDU?
MonitorEDU is a service that monitors you while you’re taking your exams online to ensure that all instructions and guidelines are followed. Using this service allows you the convenience of testing from home, in your dorm, or in a private room at the library.
Do I have to pay to use MonitorEDU?
Yes, the cost for taking exams with MonitorEDU is $13.00 per exam. These fees are to be paid by the student.
How does it work?
MonitorEDU uses standard video conferencing tools to connect to test-takers on two devices (your computer webcam and your mobile phone camera). A professionally trained proctor authenticates your identity, checks the security of the testing environment and supervises the exam to ensure exam integrity. For access to helpful videos and other resources, please take the time to visit MonitorEDU’s test-taker support FAQ page https://monitoredu.com/faq
What are the next steps?
To set up your mobile phone:
- Step 1: Add the Google Meet App to your phone (it’s free).
- Step 2: Select the Google Meet App (Meet)
- Step 3: If you are logged into a workspace account hit the little keyboard icon to enter the code. If you are logged into a person Gmail account, click on search or enter code, then enter the code. If you are not logged into Gmail, enter the meeting code to start the meeting
- Step 4: Make sure you can see yourself in your camera in the bottom right corner
To set up your webcam:
- Step 1: Open a browser page
- Step 2: Go to https://www.monitoredu.live/practice
- Step 3: Once on the page click submit to launch the video page and then click to start the video chat
- Step 4: Make sure you can see yourself in your camera, if you can, you’re all set and you can close the page
To test your internet:
- Go to https://www.speedtest.net/
- If your speed is over 1 MBPS upload and download, you shouldn’t have any issues with using MonitorEDU
- When ready to test, please go to https://takemytest.live/ and select Illinois Institute of Technology from the “Pick School/Organization” drop down menu
Do you need special accommodation?
If you require special testing accommodations, the Center for Learning (CLI) team will need to inform MonitorEDU of these accommodations. Please contact CLI prior to your exam to make sure your accommodation is noted in their system.
Does it negatively interfere with my computer?
MonitorEDU does not permanently impact your computer in any way. The only time they will go into your computer settings is to secure your testing environment or troubleshoot issues that may cause you to not be able to connect to their proctoring system. You will be able to see everything they are doing while they are working on your machine. Their proctors and technicians are right there with you every step of the way to provide free basic troubleshooting for common tech issues that can occur during your session, such as a slow connection or a high CPU. Depending on the requirements of your exam, your proctor may need to disable some settings and close any open programs. After your exam is over, you can ask the proctor to turn those settings back on for you. Once your exam is over and you have closed out of your chat session and video page with MonitorEDU, it completely removes the screen sharing client from your computer.
Does MonitorEDU breach my privacy rights?
Absolutely not! MonitorEDU takes your privacy very seriously. They stringently adhere to all Privacy Policy page.
Still have questions or concerns?
MonitorEDU wants you to know that they are always available to help! You can always log into MonitorEDU Support and select “Connect with Us” to start a live chat.