AI Abilities: Scale Development, Validation and Application to Business Context
Stuart School of Business research presentation by: Harold L. Stuart Endowed Chair in Business Siva K. Balasubramanian, Daniele Scarpi, and Zheng Zhou
AI Abilities: Scale Development, Validation and Application to Business Context
- Harold L. Stuart Endowed Chair in Business Siva K. Balasubramanian
- Daniele Scarpi, University of Bologna, Italy
- Zheng Zhou (Ph.D. Management Science ’20), Assistant Professor of Business Analytics, Lewis University
Abstract:
In contrast to the long and established trajectory of academic research on human abilities, the domain of Artificial Intelligence abilities remains a key unexplored area. We address this research gap in two respects. First, we develop and test (using data from three large-scale surveys of United States consumers and managers conducted in 2023 and 2024) the AI Abilities Scale designed to measure a spectrum of 15 AI abilities. Second, we use this scale to categorize all these AI abilities into two higher order skill sets, AI Hard Skills and AI Soft Skills, and assess how the AI skill sets contribute uniquely and jointly (with humans) to business operations.
We discuss the implications of our results for collaborative intelligence (integrated human-machine teams), automation, augmentation, and the future of work.
All Illinois Tech faculty, students, and staff are invited to attend.
The Friday Research Presentations series showcases ongoing academic research projects conducted by Stuart School of Business faculty and students, as well as guest presentations by Illinois Tech colleagues, business professionals, and faculty from other leading business schools.