Past Projects

2023

Description/Problem StatementCoursera currently offers anyone, anywhere access to online courses and degrees. Partnering with leading universities and companies, it brings flexible, affordable, job-relevant online learning to individuals and organizations worldwide.
This project consists of integrating university systems with Coursera, the global online learning platform, in order to enroll students in degree programs, gain insight into retention and intention for the online courses, and grow the Illinois Tech brand.
Goals

Creation of four degree programs that will be launched on the Coursera platform and their admission pathway courses will be available to prospective degree-seeking students beginning in the Fall 2023 semester. 

 

In addition to course offerings, the integration to/from Coursera will establish:

  1. An academic portal
  2. Tuition collection
  3. Admissions standards and academic policies, relevant to online students
  4. Daily data share & updates for course offerings, registrations, admissions, course/program/term membership status, and student progress
  5. Communication campaign to welcome new students and reach out to those with incomplete registrations
  6. Provide training to faculty and staff
  7. Steering committees for program review
TypeNew Application
SizeExtra Large
Executive SponsorsKen Christensen
Mallik Sundharam
Sejal Vaishnav
Campus partnersMultiple: Academic Affairs, Enrollment Management, Office of the Registrar
PMCarlos Salinas
OTS ResourcesEnterprise Systems
Anticipated TimelineMarch 22, 2023 - August 21, 2023
Description/Problem StatementBanner does not have a baseline feature that allows easy communications to students for financial verification purposes or award notifications. As a result, there are several systems that support this effort, which are not efficient or sufficient. CampusLogic will allow the financial aid staff to send and receive documents through a Banner-integrated platform that is more user friendly for both staff and students.
Goals
  1. Work with Financial Aid to determine forms that they are using immediately
  2. Design first time undergraduate award letters
  3. Design initial verification and SAP forms to use
  4. Implement CampusLogic to enable 2 products: CampusCommunicator and StudentForms
TypeNew Software
SizeMedium
Executive SponsorsMallik Sundharam
Campus partnersFinancial Aid
PMPaul Loretto
OTS ResourcesEnterprise Systems
Anticipated TimelineMarch 3, 2023 - June 29, 2023

Impact Report: Payment System Software Integration: Finexio

Description/Problem StatementFinexio will replace OnPay and will be integrated into the university's established procurement platform (Unimarket) so that payments will be automatically loaded for users to see, and vendor creation will automatically feed over to Finexio, omitting the need to complete a duplicate manual entry every time a supplier is added into the system.
Goals

Illinois Tech to assist with the implementation by providing Unimarket and Finexio with information, material, and other assistance necessary to accomplish their obligations under the payment agreement, which include the establishment of:

  1. Supplier Spend File
  2. Bank Contact and Whitelist Finexio’s FBO Account
  3. Portal User Permissions
  4. Host Supplier Landing Page
TypeNew Application
SizeLarge
Executive SponsorsAngela Manning-Hardimon
Campus partnersAccounts Payable
PMCarlos Salinas
OTS ResourcesEnterprise Systems
Anticipated TimelineFebruary 16, 2023 - April 28, 2023
Description/Problem StatementIn Phase 5 of the Identity and Access Management project, we will focus on technology access and processes related to offboarding. This includes establishing offboarding business processes with campus partners and building out rules in Okta, our identity and access management platform, to enforce our security standards.
Goals
  1. Determine and document offboarding processes for all user groups (students, staff, student employees, faculty, and others)
  2. Enhance technology security surrounding offboarding and terminations
  3. Automate technology access controls for offboarding
TypeNew Software
SizeExtra Large
Executive SponsorsSejal Vaishnav
Campus partnersMultiple: Registrar, Enrollment, Human Resources (Student Employment), Admission, Data Stewardship Council
PMMolly McDermott
OTS ResourcesMultiple/all teams
Anticipated TimelineJune 27, 2023 - December 31, 2023
Description/Problem StatementCurrently the Office of Health and Safety sends training and assessments via email, which poses challenges in scheduling, and ensuring the right people are getting trained and assessed. The current process is largely manual, does not allow tracking of completed trainings, and allows for potential compliance oversights in training completion.
Goals
  1. Collect all of Health and Safety’s required trainings
  2. Convert all required trainings possible to video
  3. Place all trainings (recorded or not) on BlackBoard
  4. Host trainings that require assessment on BlackBoard
  5. Ensure individuals are able to be trained in the most efficient, consistent way possible
TypeCompliance
SizeSmall
Executive SponsorsKen Christensen
Campus partnersDepartment of Health and Safety, Center for Learning Innovation (CLI)
PMPaul Loretto
OTS ResourcesAcademic Technology Services
Anticipated TimelineMay 5, 2023 - May 23, 2023
Description/Problem StatementThe immunization reporting procedure is inefficient, it does not inform students of immunization requirements in a timely manner, and does not report accurate information back to Illinois Tech. To address these issues, the Student Health and Wellness Center (SHWC) is upgrading the MedProctor integration. The new integration will lower student wait times for their immunization records to be processed and to see their compliance status. This will help students register for classes, faster.
Goals
  1. Replace MedProctor API with Flatfile process to pull and populate student information
  2. Set up the following student immunization progress actions when students are non-compliant: 
    1. Soft hold alert indicating immunization needed
    2. Email alert indicating immunizations are needed
    3. Hard hold stopping registration until immunizations are received
TypeCompliance
SizeSmall
Executive SponsorsKatherine Stetz
Campus partnersStudent Health and Wellness
PMPaul Loretto
OTS ResourcesEnterprise Systems
Anticipated TimelineJuly 2, 2023 - August 17, 2023

2022

This project addressed the administrative and backend processes related to course registration, course requirements, and course completion/tracking for English Languages Services by creating an automated and integrated process. Creating these efficiencies will lead to an increase in admissions and enrollment, an improved student experience especially for first-year international students, time and cost savings, and better transparency and equity among international students admitted with English language requirements.

Efficiencies for Class Recordings

This project will focus on the cleanup of the automated class recordings process. The goal is to reduce hours of manual staff time and to ultimately give students better immediate access to automated class recordings with fewer challenges in viewing them.

This project implemented an “all-in-one virtual career center” called Elevate (by uConnect software) which is used by the Student Engagement Division (Career Services, Campus Life, and Residence Life). Elevate integrates existing student engagement and career center resources and services into one platform, to deliver custom and relevant information to our students. It displays content in the form of a calendar of events, up-to-date articles, and more. This product addressed segmented resources such as Handshake, Suitable, VMock that are utilized by students but exist in separate pages, thereby making resources more difficult to find. Student Engagement's goal was to bring Career Services, Campus and Residence Life, and partner offices into one digital space.

Impact Report: Implementing Identity and Access Management

This project will provide an enhanced level of security to accessing technology used at the university, and will make a much more streamlined onboarding and offboarding process for faculty, staff, students, and others, in terms of the role-based access they require. Specifically, we will implement a premier identity management solution, called Okta, which will automate and centrally manage who has access to which systems, providing user lifecycle management, single sign-on, and management of self-service password and access requests.

While not a project in the traditional sense, the PMO has been asked to oversee a tasklist of technology processes across the university for the start of each semester so that there is intentional collaboration and central oversight.

This project consists of the assessment and creation of online learning courses for Information Technology Management courses, ITM 401 & 402, a two-course sequence that is designed to prepare students for graduate study in computer science.

This project consists of the assessment and creation of course CSSP 201, a self-paced accelerated introduction to computer science.

Castlebranch has been selected as a new software hub for managing immunization records and holds, which will replace the current software, Medproctor. Castlebranch will collect and verify both Covid-19 and standard student required immunization records. This data will be added to existing systems, where relevant.

Streamlining Co-terminal Student Aid and Compliance

This project will clean up the current co-terminal federal aid awarding process, which is largely manual. The streamlining will reduce significant hours of manual work, decrease the occurrence of human error, and significantly help with financial aid compliance. In addition, this process will enable the sharing of valuable data across relevant departments.

This product replaced the current International Student and Scholar Management (ISSM) system that had many support-related issues over the years. This software centralized information that is currently in multiple systems, eliminating upkeep of a homegrown system, integrates with Banner, and has robust activity tracking and reporting capabilities. In addition, TerraDotta streamlines the process of issuing student I-20s, it has a work authorization application that feeds data directly to homeland security, and it will otherwise automate manual processes and save significant staff time, which allows the International Center to better serve the needs of its students.

2021

This project will address the administrative and backend processes related to course registration, course requirements, and course completion/tracking for English Languages Services by creating an automated and integrated process. Creating these efficiencies will lead to an increase in admissions and enrollment, an improved student experience especially for first-year international students, time and cost savings, and better transparency and equity among international students admitted with English language requirements.

This project will address the administrative and backend processes related to course registration, course requirements, and course completion/tracking for English Languages Services by creating an automated and integrated process. Creating these efficiencies will lead to an increase in admissions and enrollment, an improved student experience especially for first-year international students, time and cost savings, and better transparency and equity among international students admitted with English language requirements.

This project will create an executable recovery plan in the event that our Production instance of the Banner database were to be compromised. This plan will entail restoring the database from a backup and establishing an order of operations for reestablishing integrations with affected applications.   

To meet our strategic goals to become a leading university in the development and delivery of our educational and research programs and to become a premier technology-focused university, we need to improve our faculty hiring and activity reporting processes. Both of these processes are currently decentralized and largely manual. We already use PeopleAdmin software for our staff hiring process, but we have not yet fully leveraged the faculty hiring and faculty information systems (FIS) modules.    

Illinois Tech will be implementing an identity management solution to automate and centrally manage who has access to which Illinois Tech systems and better understand how to control it.  This project will provide identity and access management, user lifecycle management, single sign on, and management of self-service password and access requests.

This project will upgrade the IIT Bookstore's online course materials request system to a version which will provide quality of life improvements and increased automated reporting capabilities, giving administration visibility to order statuses. The current version of the system will be retired at the end of this calendar year.

This project would replace our current student organization CRM with a new CRM that is more efficient, reflects the needs and uses of our students, and has functionality to manage events, balance budgets, collect and track experiences, and correspond with org leaders. This would contribute to advancing the university towards a more enterprise and cloud-based technological environment. The new CRM would improve the First-Year Experience and could be utilized by the whole Student Engagement department (Career Services, Residence Life, and Campus Life).

This project will modify the existing integration between Planon and Banner to include Unimarket so that Facilities can begin utilizing the full functionality of Unimarket for their purchasing needs. Planon is the purchasing system that Facilities currently uses.

 The existing Odyssey system is inefficient, expensive, slow, lacking in technical support, and lacking in integration with Banner and other updated systems. This project would replace Odyssey with a new Housing/Facilities/Point of Sale management system that has superior functionality that will support our revenue goals by addressing student housing needs efficiently and creating a collaborative payment system with our vendors.

This project is intended to make sure critical data pieces for student services are available in the OTS instance of Salesforce/EDA for use in marketing, reporting, and community building.

This project is intended to make sure critical data pieces for student services are available in the OTS instance of Salesforce/EDA for use in marketing, reporting, and community building.

This project will install and set up the TDClient for the Office of Financial Aid, which is a command-line software that assists Federal Aid Officers with sending, receiving, and managing their Federal student aid files electronically. Currently, all data transmission is done manually and TDClient will allow users to transmit data automatically.

Currently, the travel and expense reimbursement process is manual and paper based. This project would implement the expense reimbursement module in Unimarket, which will allow us to move into a streamlined, electronic/paperless reimbursement process, with uploaded/attached digital receipts, internal system workflows for reviews and approvals, and a direct data feed into Banner rather than the current manual data entry process.

2020

The University will establish a new College of Computing, which will necessitate a reorganization of certain currently existing colleges and departments. This resolution authorizes the new college and this reorganization. 

The University will establish a new College of Computing, which will necessitate a reorganization of certain currently existing colleges and departments. This resolution authorizes the new college and this reorganization. 

This project will replace the academic standing rules that are currently manually tracked with automated workflows, forms fusion/banner emails, and Domo dashboards. After reviewing the rules currently set up, we will then build and implement rules where needed to automate the academic standing calculation process. 

Banner Data Defense has multiple layers of IT security defense solutions, including an encryption package for our data and network, firewall and audit tool, into one solution and offers implementation services to help ensure data privacy, protect against threats and maintain regulatory compliance.

This project is to upgrade Degree Works to it’s most current version. Degree Works is a tool for academic planning that helps students graduate on time. Students can access Degree Works through the Illinois Tech Portal.

This project will create a new tab for Kent Law and the downtown campus offering a set of customized resources specific to law students within the Illinois Tech Portal with the goal of enhancing student satisfaction while fostering a greater connection to the larger Illinois Tech community. 

This project will implement document signing software for enterprise-wide campus use. This will allow the university to eliminate paper, reduce redundancies, reduce the risk of fraud, allow areas to be fully remote, and ensure we are compliant with Title IV regulations. 

This project will migrate Campus Life's current software system from CampusLabs HawkLink platform to the Presence Platform. The new platform will streamline processes including purchase requests, event requests, and finance allocation. Presence will also offer opportunities for different departments to utilize features and functions to improve workflows. 

This project is intended to make sure critical data pieces for student services are available in the OTS instance of Salesforce/EDA for use in marketing, reporting, and community building.

This project is a database upgrade for our Alumni and Donor database from Raiser’s Edge to Blackbaud Raiser’s Edge NXT. RENXT was built with the modern user and fundraiser in mind, everything is mobile responsive and does not require an app.

This project will implement the PACx integration tool provided by PeopleAdmin in place of existing and often troublesome custom built integrations. This will allow Human Resources to understand data flows between Banner and PeopleAdmin which will improve onboarding, employee records management, and utilization of the faculty information system. 

Students may opt to use a preferred first name that is different from their legal first name. This name will appear instead of the legal name in some of our university systems. Some records that require the use of a legal name will not change to a preferred name.

This project is intended to make sure critical data pieces for student services are available in the OTS instance of Salesforce/EDA for use in marketing, reporting, and community building.

Terra Dotta is a web-based software designed to save time and money by automating the study abroad application process and make it easy for the International Center and IIT to ensure that each student, staff, administrators, and even parents receive pertinent information that is needed when a student travels abroad.

This project will give UGAA and GAA the ability to use Xtender, which is a product that scans and indexes documents to attach to a student record.