Multifactor authentication (MFA) requires all users to take an additional step beyond entering their username and password when logging into your university account to verify their identity.
When you first logged into the university Portal, you chose how you wanted to provide this multifactor authentication, selecting from three possible MFA options:
- The "Okta Verify" mobile app; and/or
- SMS authentication (text messaging); and/or
- Voice-call authentication
When you log into the Illinois Tech Portal, you will be prompted to verify your identity using one of the multifactor authentication methods that you configured when you set up your account. If you selected more than one possible method, the system will default to the verification method you used most recently. You can adjust the way you verify your identity by clicking on the down arrow. (See image below.) Only verification methods you have already set up will be available to you until you add others.
If you have a smartphone, OTS strongly recommends using the Okta Verify app because it is the fastest method to securely verify your identity. We also recommend that you select at least two possible methods—the Okta Verify mobile app and one other option.
MFA Login Experience
Using the Okta Verify App
For Okta Verify, click Send Push and then check your phone for the prompt, and select Yes, It’s Me. It is possible to set up your app to send push notifications automatically.
Click here for more information about using Okta Verify.
Using SMS Authentication (Text Messaging)
To receive a SMS/text message, first verify that the last 4 digits of your cell phone number displayed on your screen are correct, then click Send Code. Check your phone and enter the security code that was texted to you.
Click here for more information about using SMS Authentication.
Using Voice-Call Authentication
To receive a phone call with your security code, first verify that the last 4 digits of your phone number are correct, then click Call. Answer your phone and enter the security code the system communicates to you.
Click here for more information about using Voice-Call Authentication.
Adding and Changing MFA Options
If you would like more information about adding or changing the multifactor authentication methods you selected, please see the Adding and changing MFA options page.