Support Desk
The Support Desk is the central point of contact for technology support at Illinois Tech. The Support Desk staff provides technical troubleshooting and administrative support for all students, faculty, and staff. To more readily respond to your needs, the Support Desk uses a peer-to-peer model allowing student workers to support student issues. The client services/level II team handles faculty and staff issues.
Support Desk Location
Galvin Library, Upper Level
35 West 33rd Street
Chicago, IL 60616
Phone : 312.567.3375 (7-DESK)
Conviser Law Center, Suite 540
565 West Adams street
Chicago, IL 60661
Phone : 312.906.5300
Members of the university community may submit a request for technical support by opening a ticket via email at supportdesk@iit.edu or by calling the Support Desk at 312.567.3375 during business hours, or by dropping by the Galvin Library. Members
Support Desk Hours of Operation
Summer, Holidays, and breaks
Monday - Friday, 8:30 a.m. - 5:00 p.m.
Saturday - Sunday, CLOSED
Fall/Spring Semester
Sunday, CLOSED
Monday - Thursday, 8:00 a.m. - 9:00 p.m.
Friday, 8:00 a.m. - 7:00 p.m.
Saturday, 9:00 a.m. - 2:00 p.m.